[ Legal // Terms ]

Terms of Service

Last updated October 8, 2026

These terms apply when you use the Vail Valley Pulse app and website, a Vail Digital product. By using Pulse, you agree to them.

Using Pulse

You may use Pulse for personal, non-commercial purposes to discover and plan events. Don't misuse the service, interfere with how it works, or try to access it in ways we don't provide.

Event information

Events, deals and prices are provided by businesses and organizations or gathered on their behalf. We work to keep listings accurate, but times, prices and availability can change. Please confirm details with the venue or organizer before you go. We aren't responsible for events run by third parties.

Business accounts

• Businesses are responsible for the accuracy of the events and deals they submit and must have the right to publish them.
• We may review, edit or remove listings that are inaccurate, inappropriate or violate these terms.
• Paid plans are billed monthly as described at sign-up. Plan details and pricing may change with notice.
• Founders pricing is limited to the first 10 businesses we accept for it. It gives them their first 12 months of the Starter plan free. After that, the plan continues at the founders rate of $49/mo unless you cancel before the free period ends. We'll remind you before the first charge. Founders pricing can't be transferred to another business.
• A one-time event listing covers a single event and isn't refundable once the event is published.
• On the Concierge plan, we add events based on the information you send us. Events we don't receive in time, or with enough detail to list accurately, may not be added.

How we run Pulse

Vail Digital alone decides how Pulse is designed, built, operated and run. That includes its features, design, categories, listing order and placement, moderation, policies, plans and pricing. Using Pulse, paying for a plan, listing an event, or partnering with us doesn't give any user, business, organization or partner the right to direct, approve or veto those decisions. We welcome feedback, but it's voluntary. We may use it, or not, without any obligation or payment to you.

Missed or missing events

Vail Digital, its owners, employees, contractors, partners and anyone else involved in providing Pulse (together, "we") aren't responsible for any event that is missed by a user, or that is missing, late, incomplete or inaccurate in Pulse, for any reason. This includes, but isn't limited to:

• events submitted late, or not submitted at all;
• missed deadlines for event submissions, including Concierge submissions;
• misuse of, or mistakes made in, the event form in the app or business portal;
• incorrect dates, times, prices, locations or other details provided by a business or organizer;
• events that are changed, postponed or canceled by their organizer;
• listings we review, edit, hold or remove;
• delayed, failed or missing push notifications or calendar entries; and
• technical problems, outages, or errors in devices, networks or third-party services.

No refunds, credits or other compensation are owed for any of these. Always confirm details with the venue or organizer before you go.

Your account

Keep your login details secure and let us know if you think your account has been compromised. We may suspend accounts that violate these terms.

Intellectual property

The Pulse name, logo, app and website are owned by Vail Digital. Businesses keep ownership of the content they submit and give us permission to display it in Pulse.

Disclaimers and liability

Pulse is provided "as is" and "as available," without warranties of any kind. To the extent permitted by law, we aren't liable for indirect, incidental or consequential damages, or for lost profits, revenue or attendance, arising from your use of the service. Our total liability for any claim is limited to the amount you paid us for Pulse in the 3 months before the claim.

Changes

We may update these terms. If we make significant changes we'll let you know, and continuing to use Pulse means you accept the updated terms.

Contact

Questions? Email [email protected].